Association of Shareware Professionals
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FileWare is a member of the Association of Shareware Professionals (ASP).

The primary goals of the ASP include:

   
·To inform users about shareware programs and about shareware as a method of distributing and marketing software.  
·To foster a high degree of professionalism among shareware authors by setting programming, marketing, and support standards for ASP members to follow.  
·To encourage broader distribution of shareware through user groups and disk dealers who agree to identify and explain the nature of shareware.  
·To assist members in marketing their software.     
·To provide a forum through which ASP members may communicate, share ideas, and learn from each other.     
·The Association of Shareware Professionals have drafted a code of ethics for all present and future members. This code of ethics includes the following requirements:        
·A member's program (evaluation version) must not be limited (crippled) in any way. In the true spirit of Try-Before-You-Buy, users must be able to evaluate all the features in a program before paying the registration fee.     
·Members must respond to every registration. At the very least they must send a receipt for the payment.  
·Members must provide technical support for their products for at least 90 days from the date of registration.  

The ASP has put in place a system to help ensure that users are treated fairly and professionally. If a user is unable to resolve a problem with a member author then the user can contact the ASP Ombudsman with their complaint. The Ombudsman will then try to help resolve the dispute.

ASP Ombudsman Statement:

FileWare is a member of the Association of Shareware Professionals (ASP). ASP wants to make sure that the shareware principle works for you. If you are unable to resolve a shareware-related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or problem with an ASP member, but does not provide technical support for members' products.

Please write to the ASP Ombudsman at:

ASP Ombudsman
545 Grover Road
Muskegon, MI 49442-9427
U.S.A.

or send a message via e-mail to ASP Ombudsman, 70007.3536@compuserve.com.